BitGear - Clear understanding of your needs

As a professional offshore software development service provider, we have a clear understanding of our clients' needs based on our years of outsourcing experience.

It's quite easy to start a project with us and the following is a brief and non-technical overview of how we work with you to develop software:

Stage 1 - Scoping, Analysis, Prototype

Scoping Analysis Prototype

This is the first step where we establish primary requirements of your project and determine its goals and objectives through project specifications. After analyzing your technical, operational and financial feasibilities, we provide you a project plan and budget estimates for the future stages of development.
Once the project is accepted by you, we usually have multiple communications as necessary with your team to get detailed understanding of your requirements and its scope. Our team then prepares comprehensive requirement analysis, and with your consent, a detailed requirement analysis document is signed to its effect. Subsequently, our professionals recommend suitable software and operating system choices available in the market depending on your business needs taking your employees' expertise & software resources into consideration, so as to optimize your IT investment in a resourceful way.
This is the early stage of the software development lifecycle where we develop your project application prototype considering the requirement analyse. Once finished, we submit a prototype for approval and if you want us to make any changes or suggestions, we modify your prototype accordingly. A significant amount of the User Interface Design takes a bare-bones shape here.

Stage 2 - Design, Coding, Testing

Design Coding Testing

Design starts in the prototype stage, and is an elemental part of any software application. Taking into consideration your requirements, we break up your entire task into modules and make sure our system analysts outline user interfaces to each module to ensure proper overall dataflow through representation of dataflow diagrams or use cases depending on your requirement analysis. Later, the software architect designs databases using constraints and make sure that your data will be maintained integrity.
Our software developers write the actual software programs / code at this stage. Our experienced software programmers follow strict coding standards and modularize the code to make debugging and future feature expandability an easy job. Error handling is top priority as our experts put significant effort to optimize memory usage, speed and functionality.
In this phase, we integrate different modules developed by different developers together into a special testing environment, and then check for integration errors, bugs and interoperability.

Stage 3 - Documentation, Deployment, Maintenance

Documentation Deployment Maintenance

Documentation of your application is completed throughout the process beginning with the design phase. Comprehensive, yet end-user-friendly documentation is prepared by our technical writers under in-depth consultation with software development team.
This is the concluding stage of your application development where the software is installed on to your servers by our deployment team. We offer you assistance to deploy software through remote administration. Optionally, you can even hire us for physical in-house installation at reasonable prices.
Project support and maintenance are essential to enhance / modify features as necessary. We offer post project support and maintenance at affordable prices to make sure any of your extra needs would be seamlessly taken care of.

you may have concerns about...

How do we track the progress of the project?

Regular Project Status Reports will be sent to you by email. Over and above that, web meetings and teleconferences are held as and when required. The developed code is replicated/updated to your servers at regular intervals. This way, you get to review the progress of work even on a daily basis. Our Project Managers and Customer Relationship Managers are available to you on a 24/7 basis.

How do we communicate throughout a project?

At BitGear we strongly believe that free and open communication is the fundamental to the success of any outsourcing exercise. Various communication channels have been developed for us to reach each other conveniently at every stage of a project:

Face-to-face communication
Telephone & IP Phone
Instant messengers
Email

How to make a Payment?

Advance payment : Projects as a rule start upon receipt of advance payment of 20-30% of the total after the development/consulting contract is signed, the remaining payment will be paid with each delivery.

How and where to pay: We will provide the information so that you can make payments to our bank by wire transfer. Wiring is the normal means by which most businesses make their payments.

Invoice schedule: We send invoices through e-mail every month for ODC projects, on or near the 1st of each month for time & material projects. Fixed price projects are billed according to schedule with each delivery.

Payment schedule: Payments must be made in fifteen days on receipt of the e-mail invoice. We greatly appreciate your notification on the day that the payment was wired.

From our experience, no one can match the urgency and their superior quality of work.

Christopher Vincent, Founder, Web Adaptions
The result was one of the most favorable collaborative experiences I have ever had in the course of developing any technology solution.

Charlie Grahn, Founder, PARTSFORCE
We are really impressed with your performance overall, thanks for your excellent work!

Ben Jenkins, Founder, Warstic Bat Co.
The big takeaway is that, without BitGear, we wouldn't be able to move this fast.

Travis McElroy, Founder & Creative Director, The Old State
It was one of the most favorable collaborative experiences I have ever had.

Christine Edgington, Principal & Brand Strategy Director, Onefastbuffalo